Effective Date: 29 October 2025
Welcome to TauG Delivery Boy App (“we”, “our”, “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Delivery Partner Application (TauG).
When you register or use the TauG Delivery Boy App, we may collect the following information:
Personal Information:
Name, phone number, email address, profile photo, government ID (Aadhaar/PAN), driving license, and vehicle details.
Location Data:
Your real-time location is collected when you are online and available for deliveries. This helps us assign nearby delivery orders and track ongoing deliveries.
Device Information:
Device model, operating system, app version, and unique device identifiers for security and performance.
Transaction Data:
Payment history, wallet balance, and order earnings information.
Usage Data:
App activity logs, such as login times, delivery routes, and support chat interactions.
We use the collected data for purposes including:
To verify your identity and manage your delivery partner account.
To assign and track deliveries efficiently.
To process wallet payments, withdrawals, and commissions.
To communicate important updates, notifications, or support responses.
To improve app performance, security, and user experience.
To comply with legal obligations or government requirements.
We may share your information with:
Merchants or customers to complete delivery orders.
Payment gateways for wallet transactions.
Law enforcement agencies, if required by law.
We never sell your personal information to any third party.
We use secure server systems and encryption to protect your data.
However, please note that no method of transmission over the internet is 100% secure.
We encourage you to keep your login details confidential.
Your location data is used only while you are on-duty (online in the app) to assign and track orders.
The app does not track your location when you are offline or logged out.
You may:
View or edit your personal information in the app.
Request account deactivation by contacting support.
Withdraw consent for location tracking (though this may affect your ability to receive deliveries).
We keep your personal and delivery data as long as you are an active delivery partner.
If you deactivate your account, we may retain limited information as required for legal, tax, or security purposes.
We may update this Privacy Policy periodically.
All changes will be reflected with a new “Effective Date” at the top of this page.
If you have any questions or concerns about this Privacy Policy, contact us at:
TauG Support Team
📧 Email: support@taugapp.com
📞 Phone: +91-XXXXXXXXXX
🌐 Website: www.taugapp.com
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